Privacy Policy for Ghadarah

Effective Date: February 21, 2025

Introduction

Ghadarah ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our e-commerce platform, Ghadarah. Please read this policy carefully. If you do not agree with the terms of this policy, please do not use our services.

Information We Collect

Personal Information

When you use Ghadarah, we may collect the following personal information:

• Contact Information: Name, email address, phone number.
• Shipping & Billing Information: Address, postal code, payment details.
• Account Information: Username, password, order history.

Non-Personal Information

We may also collect non-personal information automatically, including:

• Device information (model, operating system, unique device identifiers).
• Browsing behavior on our platform.
• Cookies and tracking technologies to improve user experience.

How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill your orders.
• To manage your account and provide customer support.
• To improve our platform and personalize user experience.
• To prevent fraud and ensure security.
• To send marketing and promotional communications (with consent).

Sharing Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

• With Service Providers: Third-party vendors help us with payment processing, logistics, and analytics.
• For Legal Compliance: We may disclose information if required by law.
• Business Transfers: Your data may be transferred in case of a merger or acquisition.

Payment Information

Ghadarah supports secure payments through various methods, including:

• Credit/Debit Cards (processed via encrypted gateways).
• Apple Pay, Google Pay, and other digital wallets.
• Buy Now, Pay Later options where available.

Data Retention & Security

We retain your data as long as necessary to fulfill our services and legal obligations. We implement industry-standard security measures, but no online system is completely secure.

Your Rights

You may have rights under applicable privacy laws, including:

• The right to access and update your personal data.
• The right to request deletion of your data.
• The right to opt-out of marketing communications.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Ghadarah
Email: info@ghadarah.com
Phone: +966509633030